Tag: T-Mobile

Starting next month, T-Mobile customers who miss their payment due date will face steeper penalties as the wireless carrier implements a significant hike in its late payment fees. The new policy, set to take effect in November 2025, raises the late fee to $10 or 5% of the unpaid balance, whichever amount is greater. This…

In a move toward a fully digital ecosystem, T-Mobile is ramping up its efforts to consolidate customer interactions within the T-Life app, positioning it as the central hub for virtually every aspect of account management. This strategic pivot aims to streamline operations, reduce overhead, and enhance user convenience, but it also signals potential challenges for…

T-Mobile announced a significant leadership transition, naming Srini Gopalan as its new Chief Executive Officer, effective November 1, 2025. Gopalan, currently the Chief Operating Officer, will succeed Mike Sievert, who will transition to a newly created role as Vice Chairman. In this capacity, Sievert will remain on the Board and in a management role, advising…

The roadmap to T-Mobile sustainability now has an ambitious target. The telecom giant said it wants to reach net-zero carbon emissions by 2040 and source 100% of its electricity from renewable energy. The company announced that its pledge has reached a lot of progress over the last few years. Since 2020, T-Mobile has reported a…

T-Mobile, one of America’s leading wireless carriers, appears to be on the cusp of a transformative shift that could see it abandon its physical retail stores and in-person sales representatives, potentially reinventing itself as a digital-only provider akin to Verizon’s online-focused Visible brand. While the company has not yet confirmed such a drastic change, mounting…

As National Preparedness Month approaches in September, T-Mobile has anounced a significantly enhanced to its capabilities and resources to ensure robust connectivity during natural disasters and severe storms. The company has rolled out an ambitious slate of upgrades, including an expanded drone fleet, the launch of T-Satellite in collaboration with Starlink, increased deployable assets, and…

In a landmark decision, the U.S. District Court of Appeals for the District of Columbia unanimously upheld a $92 million fine imposed by the Federal Communications Commission (FCC) on T-Mobile and Sprint for illegally selling customer geolocation data to third parties. The ruling, issued on August 18, 2025, underscores the critical importance of protecting sensitive…

Telecom giant T-Mobile US Inc. (Nasdaq: TMUS) is making waves in the broadband industry with its latest move to acquire Minnetonka-based U.S. Internet, a prominent Twin Cities internet service provider known for its robust fiber network across Minneapolis and surrounding suburbs. The acquisition, announced via a letter to U.S. Internet customers, marks a significant step…