Tag: Spectrum
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Spectrum is Laying Staff Off & Cutting Programming At Its Troubled RSN
Charter Communications, the owner of the Spectrum SportsNet channels that broadcast Los Angeles Dodgers and Lakers games, is scaling back its original programming on those channels. While live game coverage will remain unaffected, the company is canceling the show “Behind the Sport” and reducing new episodes of “Backstage: Dodgers” and “Backstage: Lakers” to once a…
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Spectrum Agrees to Make Changes to Its Internet Advertising After AT&T Complaint
The National Advertising Division (NAD) of BBB National Programs has recommended that Charter Communications discontinue or modify its claim that “Spectrum offers the fastest speeds in more neighborhoods than any other provider.” The recommendation comes after a challenge from AT&T Services, which argued that the claim was misleading. The challenged claim appeared in three Spectrum…
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Spectrum Elevates Streaming: Free Peacock Premium Now Included for Subscribers in New NBCUniversal Deal
Spectrum is now giving its subscribers even more value by offering free access to Peacock Premium as part of a new multi-year partnership with NBCUniversal. This deal, announced today, not only renews Spectrum’s carriage of NBCUniversal’s popular networks but also brings the streaming service to Spectrum TV Select customers at no additional cost. For streaming…
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Spectrum Unveils $30 Internet Plan and Bold New Customer Commitment with ‘Life Unlimited’ Platform
Spectrum has just rolled out new plans, inline with their customer-first initiative, and it’s already making waves in the world of internet services. With a focus on reliability, transparency, and value, Spectrum’s latest offerings are designed to keep customers connected without breaking the bank. Here’s a breakdown of what’s new: New Internet Plans and Pricing:…
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So Far in 2024 Spectrum Has Laid Off Well Over 1,000 Customer Service Employees
Over the last few months, Spectrum has been laying off customer service and call center employees. Now we have one more to add to the list with Spectrum this summer shutdown its call center operations in Rochester, MN. Spectrum also recently announced a third round of layoffs in Greer South Carolina brining its total layoffs…
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Spectrum Claims 5G Home Internet From Verizon Misleads Customers & NAD Recommends Changes
5G Home Internet is one of the fastest-growing home internet services, adding hundreds of thousands of new customers in 2024 as traditional cable TV companies like Comcast and Spectrum are losing internet customers. Now Spectrum’s parent company, Charter Communications, Inc., has complained to the BBB National Programs’ National Advertising Division (NAD) who is now is…
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Spectrum Is Now Required to Offer $15 a Month Internet in New York
This week New York Governor Kathy Hochul announced a deal with Spectrum’s parent company, Charter Communications, which will require the largest cable TV provider in the state to offer discounted internet options to low-income families. With this deal anyone getting Supplemental Security Income or who uses the National Free School Lunch Program will be able…
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Paramount+ is Now Included in Spectrum TV Select & Mi Plan Latino Packages
As subscribers continue to cut the cord, traditional pay-TV providers are finding new ways to bundle direct-to-customer services with their packages. The latest bundle allows Spectrum TV Select and Mi Plan Latino package subscribers to stream the Paramount+ Essential plan for no additional charge. “By including Paramount+ Essential with our Spectrum TV Select and Mi…
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Spectrum Business and EverPass Media Announce Strategic Partnership to Stream NFL Sunday Ticket and Peacock Sports Pass to Business Customers
In a move that hopes to revolutionize sports viewing for commercial businesses, Spectrum Business and EverPass Media have unveiled a strategic partnership that will enable Spectrum Business customers to stream NFL Sunday Ticket and Peacock Sports Pass. This partnership spans Spectrum Business’ 41-state footprint and marks Spectrum as EverPass Media’s first Official Channel Partner. This…
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Charter Fined $15 Million For Failing to Notify 911 Call Centers & FCC About Phone Outages
The FCC has fined Charter Communications $15 million after an Enforcement Bureau investigation into the telecom giant failed to comply with 911 and network outage rules. Marketed by the trade name of Spectrum, Charter agreed to pay the fine as part of the settlement, and admitted to violating the FCC’s rules by failing to notify…