Tag: Spectrum
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So Far in 2024 Spectrum Has Laid Off Well Over 1,000 Customer Service Employees
Over the last few months, Spectrum has been laying off customer service and call center employees. Now we have one more to add to the list with Spectrum this summer shutdown its call center operations in Rochester, MN. Spectrum also recently announced a third round of layoffs in Greer South Carolina brining its total layoffs…
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Spectrum Claims 5G Home Internet From Verizon Misleads Customers & NAD Recommends Changes
5G Home Internet is one of the fastest-growing home internet services, adding hundreds of thousands of new customers in 2024 as traditional cable TV companies like Comcast and Spectrum are losing internet customers. Now Spectrum’s parent company, Charter Communications, Inc., has complained to the BBB National Programs’ National Advertising Division (NAD) who is now is…
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Spectrum Is Now Required to Offer $15 a Month Internet in New York
This week New York Governor Kathy Hochul announced a deal with Spectrum’s parent company, Charter Communications, which will require the largest cable TV provider in the state to offer discounted internet options to low-income families. With this deal anyone getting Supplemental Security Income or who uses the National Free School Lunch Program will be able…
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Paramount+ is Now Included in Spectrum TV Select & Mi Plan Latino Packages
As subscribers continue to cut the cord, traditional pay-TV providers are finding new ways to bundle direct-to-customer services with their packages. The latest bundle allows Spectrum TV Select and Mi Plan Latino package subscribers to stream the Paramount+ Essential plan for no additional charge. “By including Paramount+ Essential with our Spectrum TV Select and Mi…
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Spectrum Business and EverPass Media Announce Strategic Partnership to Stream NFL Sunday Ticket and Peacock Sports Pass to Business Customers
In a move that hopes to revolutionize sports viewing for commercial businesses, Spectrum Business and EverPass Media have unveiled a strategic partnership that will enable Spectrum Business customers to stream NFL Sunday Ticket and Peacock Sports Pass. This partnership spans Spectrum Business’ 41-state footprint and marks Spectrum as EverPass Media’s first Official Channel Partner. This…
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Charter Fined $15 Million For Failing to Notify 911 Call Centers & FCC About Phone Outages
The FCC has fined Charter Communications $15 million after an Enforcement Bureau investigation into the telecom giant failed to comply with 911 and network outage rules. Marketed by the trade name of Spectrum, Charter agreed to pay the fine as part of the settlement, and admitted to violating the FCC’s rules by failing to notify…
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Comcast & Spectrum Lost 1.719 Million Cable TV Customers & 298,000 Internet Customers in the First Half of 2024
This week Comcast and Spectrum reported their second quarter 2024 earnings that showed how hard cord cutting is hitting cable as in 2024 cord cutting is still going strong. The two largest cable TV companies lost 1.719 million TV customers and 298,000 internet customers in the first six months of 2024. That works out to…
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The Cable TV Network Spectrum News is Now Free to Stream Online
Spectrum cable TV networks have until this week been the only place you could watch the Spectrum News network. WIth over 30 local feeds Spectrum News airs both local and national news to Spectrum cable TV customers. Now though they are launching a national version of the network that will stream for free on Xumo…
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Spectrum Internet Is Down in Large Parts of Texas
If you live in Texas and use Spectrum for your internet you may have noticed it is down right now. Spectrum is having a very large outage in Texas, with reports of outages from San Antonio up over to Houston and up to the Dallas area. Update: A Spectrum spokesperson sent Cord Cutters News this…
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Spectrum Cable TV Is Raising the Price of TV & Internet This Month; Here Are Your Options
Spectrum is quietly raising the rates for some of its services for the second time in less than six months. This will also be the second price hike in 2024. TV will be going up by $3 for certain states, voice plans will increase by $3, and internet base price will go up by $3…