Tag: charter
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Charter Lost 66,000 Video Customers in Q4 2020
Today, Charter reported a 66,000 video subscriber loss for the final quarter of 2020. While the company took a hit in the final months of 2020, it came out ahead after adding subscribers in Q2 and Q3. Charter added 19,000 video customers in 2020, ending the year with 16.2 million video customers, up from 16.14…
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NBC and Charter Renew Distribution Deal That Includes Peacock
NBCUniversal and Charter announces today a multiyear distribution deal renewal for NBCUniversal’s portfolio of brands for Charter Spectrum customers across 41 states. The deal includes NBCUniversal’s streaming service, Peacock, as well. Spectrum broadband and video subscribers can get an extended free trial of Peacock and Charter plans to distribute the app through its Spectrum Guide.…
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Spectrum Plans to Raise Cost of Internet Service Next Month
Charter Spectrum is planning another price hike for its internet plans, increasing the monthly cost by $5, beginning in December. Stop the Cap reported that internal customer service documents show that prices will go up for all internet-only customers, including those subscribed to Spectrum’s stream TV packages. Those with a bundle package including both internet…
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Charter Falsely Claimed EarthLink Was ‘Out of Business’ – EarthLink Files Complaint with Supreme Court
EarthLink has accused Charter of engaging in a “campaign of deception,” resulting in a complaint filed against Charter with the Supreme Court of the State of New York. The complaint accuses Charter of predatory behavior, having engaged “in a campaign to dupe EarthLink high-speed Internet customers into switching providers to Charter in advance of the…
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FCC Extends Comment Deadline on Spectrum Data Cap Petition
In July, we reported that Spectrum had asked the FCC for permission to add data caps to its broadband plans. Imposing data caps would go against conditions of the 2016 merger of Spectrum and Time Warner Cable, which were put in place for seven years following the merger. The FCC opened the issue up for public comments…
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Court Says Charter Can Charge Streaming Companies Interconnect Fees
A federal appeals court ruled that Charter can start charging streaming video companies for interconnect fees, overturning a condition of the 2016 merger that brought Time Warner Cable and Bright House Networks under one roof. In its ruling, the US Court of Appeals for the District of Columbia Circuit said it had no choice after…
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Charter Tells FCC Some Customers Enjoy Data Caps, Usage-Based Pricing
In recent comments to the Federal Communications Commission, Charter Communications continued to build a case for its request to lift a seven-year ban on implementing data caps and usage-based pricing. The petition has drawn criticism from consumer groups and industry players like Roku, which urged the FCC to deny Charter’s petition, claiming in a letter…
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Roku Asks FCC to Deny Charter’s Data Cap Petition
Roku is asking the Federal Communications Commission to deny a request from Charter Communications to add data caps to its Spectrum broadband plans. The response comes roughly a month after we reported on Charter’s efforts to remove a ban on imposing data caps that was put in place as part of its 2016 merger with…
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Charter Spectrum Added 102,000 Video Customers in Q2 2020
Charter Spectrum reported today that residential video customers increased by 102,000 in the second quarter of 2020. While the increase is partially due to the company’s efforts in assisting customers throughout the pandemic through programs and offers, it’s worth noting that Charter showed an increase in video customers while competitors have all reported video losses…
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Spectrum Asks FCC to Allow Data Caps on Broadband Plans
Charter Communications has asked the FCC for permission to add data caps on its Spectrum broadband plans. Charter has been unable to impose caps due to the conditions of its 2016 merge with Time Warner Cable. At the time of the merger, the FCC shared these conditions for the company in its order to approve…