AT&T is joining a growing number of companies that are making changes to their autopay discounts. Now if you want the full discount, you will need to pay by debit card or bank account. If you pay by credit card, your discount will soon be cut in half.
In the past, no matter how you paid for your AT&T service, you would get a $10 credit as long as you also had paperless billing. Now to keep that $10 discount, you need to switch your payment to a debit card or bank account. If you don’t, AT&T will soon only give you a $5 discount, according to AT&T’s website.
Cord Cutters News first reported that this was happening to internet customers back in June, but now wireless customers are also being impacted by this change as reported by The Mobile Report.
AT&T customers have until October to change their payment type before their autopay discount will change to $5. Sadly this change also impacts AT&T Points Plus Card from Citi.
You do not need to change from a credit if you do not want to but you won’t get the full $10 discount soon if you pay with a credit card.
How to setup autopsy with AT&T or make changes to it:
You can use your bank account, debit card, or credit card to sign up for AutoPay.
- Go to AutoPay. Sign in, if asked.
- Select the account you want to sign up for AutoPay, if you have multiple accounts.
- Toggle AutoPay On.
- Follow the prompts to finish signing up.
- Repeat these steps for each account you want to pay automatically.
Have a balance due? Check the Pay my account balance box while you’re signing up. That way you don’t have to worry about paying it later.
It can take up to two bill periods for AutoPay to start. Pay as usual until you see AutoPay is scheduled for (date) in one of these places:
- Paper bill: Look in the upper-right corner of the first page.
- Online: Go to myAT&T Account overview and check in the Total balance section.
Manage payment methods and AutoPay from your mobile device with the myAT&T app. Text and data rates may apply for download and use.