Have some of your family members who use your YouTube TV account through family share been having trouble accessing their accounts? You are not alone, as YouTube TV has confirmed that they are experiencing issues with family sharing even if you are inside the same home.
This issue has been confirmed by 9to5Google, who found a statement by Google confirming the issue and saying Google is working on finding a fix. Google has always let YouTube TV customers who live in the same home share a single YouTube TV account. This means each family member in your house can have their own accounts with their own DVRs, favorites, and more.
Now though, some YouTube TV customers who live in the same home are reporting that their family members are unable to access their family share account. Even though they are following all the rules and live in the same house, they are still not able to access their family accounts.
Here is what Google recommends customers who are affected by these issues do:
Just wanted to give an update — engineering is aware of this & is currently looking into how to fix it. In the meantime, there is a workaround. If you remove the family member & re-add them then they should be able to login again. I’ll let you know when I hear more info on this, though!
Sadly removing your family members and reading them may not be what you wanted to hear, but it does seem to fix the YouTube TV bug.
Google has a history of being very relaxed in the enforcement of its YouTube TV family share rules. YouTube TV users are supposed to log into their home network at least once every 90 days with their devices. In the past, YouTube TV customers have reported not needing to visit their home network.
In recent weeks Cord Cutters News has heard from readers complaining that family members who live outside of their homes have been locked out of their accounts. This confirmation of a bug raises the question if Google is cracking down on subscribers who break the family share rules or if it is just a bug affecting all customers.
It will be interesting to see how harshly YouTube TV enforces these rules going forward now that NFL Sunday Ticket has its own limitations on out-of-home viewing.