U-verse TV is No Longer Accepting Customers Online As They Shift Focus to AT&T TV




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ATT Uverse logo

ATT Uverse logoFor some time now we have heard that U-Verse TV’s days are numbered. Last year AT&T had confirmed to Cord Cutters News that U-verse TV is no longer offered in markets where the new AT&T TV is now available. Now AT&T has stopped selling U-verse TV online and only takes orders by phone with the launch of AT&T TV. AT&T has confirmed to Cord Cutters News that current U-verse TV customers will be able to continue to use their service.

Update: AT&T has reached out to Cord Cutters News to say that AT&T TV is now their main focus and because of that they are no longer accepting new online subscribers for U-verse TV.

AT&T has also slowly been shutting down the U-Verse TV social media. A few weeks ago, U-Verse TV’s Facebook page merged with the It’s On AT&T Facebook page (It’s On AT&T used to be the DIRECTV NOW Facebook page). Last year, we noticed that AT&T locked the AT&T U-Verse Twitter account and directs everyone to subscribe to It’s On AT&T on Twitter.

At first, we wondered if AT&T was shutting down all of its TV social media accounts to merge them with It’s On AT&T. A quick check shows that DIRECTV still has all of its social media active.

This plan for AT&T to stop offering U-Verse TV as it tries to push subscribers to DIRECTV and the new AT&T TV has been talked about for some time. In July, someone posted documents online that said AT&T would stop offering U-Verse to new customers as AT&T TV rolled out. The same documents gave details about AT&T TV that were later confirmed by AT&T, including the fact that in August 2019, U-Verse TV would stop being offered in markets that get AT&T TV. This is exactly what happened and helps confirm the other information posted there.

Reports of U-verse’s demise started as far back as 2017 when Yahoo reported that AT&T would shut down U-verse TV. Also, in 2017, AT&T rebranded U-Verse Internet to AT&T Internet and U-Verse Phone to AT&T Phone. So far AT&T has been firm that current subscribers will be able to continue to use U-verse TV.

AT&T reportedly hopes to move all U-verse TV customers over to DIRECTV or the new AT&T TV, but for now, AT&T says current U-verse subscribers will not be impacted by the rollout of AT&T TV.

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