Vidgo, a live TV streaming service offering ESPN, FS1, and more, has been down for almost two weeks now, leaving many to wonder if the service will shut down. Cord Cutters News confirmed with Vidgo that the outage is caused by a vendor dispute.
The vendor suddenly changed the terms of the contract, resulting in the outage, according to the company.
Vidgo does not plan to shut down and hopes to have this issue resolved with the vendor soon, a spokesman for the company told Cord Cutters News earlier this week. Vidgo said it will be issuing a two-week credit to all subscribers and $10 off for the next six months because of the issue. This comes as Vidgo works with the vendor to restore service.
Today Vidgo posted an update about the outage. Here is what Vidgo announced today:
Dear Valued Customer,
We certainly appreciate your patience as we continue to move forward on a resolution. We have been working in good faith with the vendor involved and believe we are making solid progress. We do anticipate a full return of service in the near future. While we do not have a specific timeline, we will continue to share new information and updates.
We also wanted to make sure to remind you that with Video on Demand and TV Everywhere you can still watch all the live games and programming, plus thousands of Video on Demand movies and TV Series.
1. You can log in to Vidgo and access a wide array of Video on Demand TV shows and movies.
2. As a Vidgo customer, you have the privilege of accessing TV Everywhere content from our partners through their dedicated apps and websites. (https://vidgo.com/tv-everywhere) For instance, you can watch NFL games on the FOX or NFL Network apps, Roku, Apple, Firestick, and their respective websites. To access TV Everywhere, simply select Vidgo as your service provider and enter your Vidgo username and password. Here’s a helpful tutorial on using TV Everywhere: https://youtu.be/kVTCYorAd4M.
Thank you again for your loyalty as we navigate this situation. We understand your frustration and will continue to share updates.
The Vidgo Team
Sadly, for now that is all we know about the outage. Vidgo costs $69.99 per month, you can stream over 110+ live channels, on-demand, and record the event with DVR. Current subscribers will get $10 off a month for the next six months bringing the cost of the service down to $59.99.
This is breaking news, so check back for more updates. We will also update the story once the service is back online.