Did someone use your credit card to make purchases on Fortnite? Did your kids buy stuff without your permission? Now, the FTC is offering refunds for purchases but you need to file soon as there is a deadline to apply.
This is all a part of a $245 million settlement between Epic Games, the parent company for Fortnite, and the FTC over allowing unwanted charges. If you want to get a part of this $245 million settlement, you have until January 17, 2024, to file a claim.
Here is everything you need to know:
Who is eligible to apply for a refund?
You may apply for a refund if any of these statements are true:
- You were charged in-game currency for items you didn’t want between January 2017 and September 2022
- Your child made charges to your credit card without your knowledge between January 2017 and November 2018
- Your account was locked between January 2017 and September 2022 after you complained to your credit card company about wrongful charges
You must be at least 18 to complete a claim form. If you are not yet 18, a parent or guardian must complete the claim form for you.
How do I apply for a refund?
Apply online at www.fortniterefund.com/file-a-claim.
To apply for a refund, you will need a claim number or your Epic Account ID.
If you didn’t get an email with a claim number, you can locate your Epic Account ID by following these steps.
Remember, the FTC never asks you to pay to file a claim or get a refund. Don’t pay anyone who promises you an FTC refund in exchange for a fee.
What is the deadline to apply for a refund?
To be eligible, you must file a claim by January 17, 2024.
I am under the age of 18. Can I apply for a refund?
You must be at least 18 to complete a claim form. If you are not yet 18, please ask a parent or guardian to complete the claim form for you.
If I file a claim, will my Fortnite account be affected?
No, your Fortnite account won’t be affected. You won’t lose any items you have purchased.
How much will my refund be?
If your claim is approved, your payment amount will depend on several factors, including how many people file a claim.
When will I get my refund?
We don’t have a mailing date yet for payments. We will update this page when we have more information.
Where can I get more information?
For more information or help with your claim, call the administrator at 1-833-915-0880 or email [email protected].