Tag: centurylink
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Verizon DSL Users Aren’t Eligible for Recent Low-Income Offers
While hundreds of broadband companies and telcos have taken the Federal Communications Commission up on its Keep Americans Connected pledge, several of the deals on offer come with significant restrictions within the fine print. Case in point: Verizon’s offer of temporary free service for low-income households does not extend to the company’s DSL customers, Ars…
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CenturyLink Outlines its Coronavirus Response
CenturyLink was one of several broadband providers and telcos to sign on to the Federal Communication Commission’s Keep Americans Connected Pledge last week, and the company’s updated its site with a resource page detailing its response to the ongoing COVID-19 pandemic so far. Of note, and in line with the text of the FCC’s pledge,…
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CenturyLink & Frontier Failed to Meet FCC Broadband Requirements
CenturyLink and Frontier each received federal funding to expand their broadband networks in rural areas, but have reportedly failed to meet the requirements for that funding. ARS Technica reported that CenturyLink notified the Federal Communications Commission that it “may not have reached the deployment milestone” in 23 states, meeting the requirement in only 10. Frontier also notified…
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CenturyLink Settles a Case for Deceptive Advertising
CenturyLink has settled a lawsuit in Oregon, alleging that CenturyLink used deceptive advertising by not disclosing fees included in billing. As a result of the settlement, the company will pay $4 million. Last month, CenturyLink settled a similar case in Washington state that ended with the company paying $6.1 million in refunds to customers who…
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CenturyLink is Refunding 650,000 Customers Who Paid Hidden Fees
This week the Washington State Attorney General Bob Ferguson announced that CenturyLink will pay $6.1 million to refund customers who were charged hidden fees on internet and TV services. “CenturyLink deceived consumers by telling them they would pay one price, and then charging them more,” said Washington State Attorney General Bob Ferguson. “Companies must clearly…
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How To Stop Getting Spam Email And Mail From Comcast, DIRECTV, Dish, Spectrum, And More (2019 Update)
2019 is here and your ex-pay TV provider really wants you back. We all know the pain after you cancel your TV service you get hundreds of emails and letters asking you to come back. The good news is you can make them stop but you need to do a little work. Here is how…
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CenturyLink Plans to Bundle Live TV Streaming Services With Your Home Internet
For months now we have heard that CenturyLink was planning on bundling a live TV streaming services like Sling TV or DIRECTV NOW with their home internet service. Even before CenturyLink launched their own live TV streaming services. (That later shut down.) Now Centurylink during their 1st quarter 2018 earnings call announced that they have a…
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CentruryLink is Looking to Team Up With a Live TV Streaming Service
Yesterday we learned that CenturyLink was shutting down their live TV streaming service called CenturyLink Stream. Now Centurylink has confirmed that they are looking to partner with a live TV streaming service to replace their CenturyLink Stream service. “CenturyLink continually evaluates the products and services we offer and makes changes when and where needed,” a…
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CenturyLink’s Live TV Streaming Services Comes to the Fire TV
Earlier this year CenturyLink launched their live TV streaming service called CenturyLink Stream. Originally CenturyLink Stream was only available on Roku players, iOS, Android, and their Android TV streaming player. Last week CenturyLink quietly added the Fire TV to their lineup with a new app they launched last week. CenturyLink Stream offers two base packages—both…
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CenturyLink Promises to Upgrade Internet Speed for 3 Million Broadband Subscribers
As 5G wireless home internet gets closer CenturyLink promises a major investment in the speeds of their network. By the end of 2017 CenturyLink plans to increase the speed of their network to 3 million customers. “CenturyLink is committed to improving the lives of our customers by connecting them to the power of the digital…