Tag: BBB
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Spectrum Claims 5G Home Internet From Verizon Misleads Customers & NAD Recommends Changes
5G Home Internet is one of the fastest-growing home internet services, adding hundreds of thousands of new customers in 2024 as traditional cable TV companies like Comcast and Spectrum are losing internet customers. Now Spectrum’s parent company, Charter Communications, Inc., has complained to the BBB National Programs’ National Advertising Division (NAD) who is now is…
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Verizon Will Pull Some 5G Ads Claiming Extensive Coverage
For years now Verizon has been touting it’s super fast 5G network capabilities, but it turns out not all of them are totally accurate. Now, BBB National Programs’ National Advertising Division (NAD) is confronting Verizon on some of its claims that come across as misleading to consumers. NAD recommended that Verizon stop claiming to be…
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The BBB is Warning Roku Users Not to Pay Activation Fees
Complaints have been filed with the Better Business Bureau against CaliGeeks in 25 states, stating that the company misled Roku customers to believe that they needed to pay a fee to activate their Roku devices. In the complaints, Roku customers say that when they attempted to activate their devices, they received an error message, telling…