Starry Joins AT&T, Verizon, Cox & Others in Agreeing Not to Turn Off Internet Service in Next 60 Days





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Women Using LaptopStarry has joined over 70 other internet service providers in taking the FCC’s pledge to ensure that residents and businesses don’t lose broadband access during the coronavirus pandemic.

In addition to following the basic guidelines, Starry has gone above and beyond by expanding its affordable, high-quality broadband program for affordable and public housing residents in New York City. Starry Connect, the $15/month true broadband access program, is now available to 11 apartment communities reaching more than 600 households in Harlem through a partnership with HCCI.

“With regards to COVID-19, our communities are in uncharted territory and ensuring that everyone has access to affordable, reliable broadband is critical as more people transition to work and schooling from home,” said Virginia Lam Abrams, Senior Vice President of Government Affairs and Strategic Advancement for Starry. “The digital gap in our communities has never come into clearer focus as it has now, and it is imperative lawmakers and broadband providers work together to expand broadband access in underserved communities. According to the FCC, more than half of our low-income families do not have access to a fixed broadband in the home. At Starry, we’ve built an affordable broadband access program with no complex eligibility requirements that makes it easy and seamless for residents to sign up for service. We’re thrilled to partner with HCCI to offer their residents our world-class broadband service.”

Earlier today, the initial list of providers making the pledge was released. At the time, 76 companies and trade commissions were included. That list has continued to grow throughout the day.

Here’s the full text of the pledge:

Given the coronavirus pandemic and its impact on American society, [[Company Name]] pledges for the next 60 days to:

(1) not terminate service to any residential or small business customers because of their inability to pay their bills due to the disruptions caused by the coronavirus pandemic;

(2) waive any late fees that any residential or small business customers incur because of their economic circumstances related to the coronavirus pandemic; and

(3) open its Wi-Fi hotspots to any American who needs them

Starry Internet is available in New York City, Boston, Los Angeles, Washington, DC and Denver.  You can visit Starry’s website HEREto learn more about this 5G home internet service.

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