This week Charter Communications the parent company behind Spectrum has agreed to pay $62.5 million in direct refunds to over 700,000 spectrum internet customers in the state of New York. If you are one of the customers getting a refund you should expect to receive between $75 and $150.
This all comes after New York claimed Spectrum’s internet where up to 80 percent slower than advertised.
Spectrum has also agreed to offer free streaming services and premium channels to 2.2 million active internet customers valued at an additional $100 million.
As part of the settlement with New York Spectrum agrees to change their marketing to say speeds are wired and can vary. Spectrum will also conduct regular testing to make sure its marketing claims are accurate.
#BREAKING: We’ve secured a record $174.2 million settlement with Charter-Spectrum for defrauding New Yorkers and promising internet speeds they couldn’t deliver.
I want every ISP to listen closely: fulfill your promises, or pay the price. https://t.co/toAez7IxPV
— NY AG Underwood (@NewYorkStateAG) December 18, 2018
The attorney general’s lawsuit is separate from the New York Public Services Commission’s attempt to have Charter thrown out of the state. That case is based on Charter ailing to roll out rural internet according to the State of New York. As of today, negotiations are still ongoing between Charter and the State of New York in regards to that case.
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