Optimum Cable TV Is Sued Over Hidden “Internet Junk Fees”





woman holding bill looking confused

Are you sick of hidden Internet junk fees? There are several efforts right now to ban these fees that can drive up TV as much as $40 a month. Connecticut’s attorney general is suing Altice, which owns Optimum Cable TV, over its Internet junk fees.

This week at a press conference William Tong, Attorney General of Connecticut, announced a lawsuit to stop these hidden fees and refund them to customers. At issue is the “Network Enhancement Fees” that Optimum added at least back in 2019.

Fees like this are not included in the advertised price but are not avoidable and you must include them. After receiving 500 consumer complaints about hidden fees, poor technical support, and slow Internet speeds and an 18-month investigation now a lawsuit has been filed.

Part of the complaint was using English disclosers on Spanish plans according to the Attorney General of Connecticut. These fees have been as high as $6 a month.

The lawsuit is asking the judge to disclose the limits of the advertised speeds and more as it tries to stop these fees going forward.

There are several bills that will force cable TV companies to fully disclose all fees in the advertised price. Now the question is will these bills stand up in court and become enforceable.

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