Yesterday, HDHomeRun Premium TV subscribers woke up to find that The Weather Channel was replaced with Accuweather. Also, many channels including HLN, CSPAN, ESPN News, ESPNU, and more are currently offline.
Update: Discovery Channels have been restored to HDHomeRun. Silicondust posted this update today: Update: The following Discovery network channels have been restored: Discovery, HGTV, TLC, Food Network, Animal Planet and Travel. OWN remains down due to the partial channel outage.
Now SiliconDust the company behind HDHomeRun Premium TV posted a statement on SiliconDust’s forums out the recent outage along with issues they are having with Omniverse:
It looks like this outage was due to the upstream provider making a major hardware change without notice. Our SLA requires 48 hours notice, that work be done in a minimum usage time, and that it be complete within 4 hours.
QVC, WEATH, HLN, CSPAN, ESPNN, ESPNC, PAR, CMT, and TMC remain offline. The upstream provider has not provided an ETA.
USA, SYFY, BRAVO, and MTV are now Eastern feeds. AMC is now the Pacific feed. The upstream provider has not answered our questions regarding these timezone changes – we don’t know if these changes were intentional and we don’t know if these changes are permanent. We have updated the TV guide to match the channel content as we see it now. For some channels it may require the HDHomeRun to resync with the guide server which happens after power-on and approximately every 8 hours.
FYI – our infrastructure is designed to take redundant feeds and our SLA agreement mandates we receive redundant feeds. We know the upstream provider is not fulfilling the intent of this requirement as any upstream fault results in both our redundant injest datacenters losing the affected feeds.
We are monitoring all channels. If you experience a problem with a channel not listed above please let us know – we will investigate and chase up.
The Weather Channel has been one of the harder cable networks to find on live TV streaming services. Of the major live TV streaming services right now only DIRECTV NOW and fuboTV offer The Weather Channel. (Note: Many services offer LocalNow that sometimes offer The Weather Channel when major weather events happen.)
This change comes at an interesting time for these services. About two weeks ago Disney, FOX, HBO, and others sued Omniverse saying they do not have the rights for the channels they are streaming through services like HDHomeRun Premium TV, TikiLive, and SkyStream TV. Last week, Amazon removed these apps including the HDHomeRun app from their app store.
Since the lawsuit happened reps for most of the services, who use Omniverse and Omniverse, have not publicly commented. Last week that changed as Theodore D. Head, the president of SiliconDust, sent Cord Cutters News the following statement: “Yes, we are aware of the situation from last week. SiliconDust is not a party of the lawsuit, but we can be indirectly affected by Omniverse not able to continue their service and so we are in the process of finding out a way to best mitigate any potential interruptions to our service and will let our customers know as soon as we know if there will be any change to the current services.”
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