DIRECTV NOW is Slowly Improving – Yet Still Has a Long Ways to Go


By

on

in


DIRECTV NOW had a very hard roll out full of pot holes and upset subscribers. Yet the AT&T the owners behind DIRCTV NOW the live TV streaming service are slowly fixing the service.

Over the last few months DIRECTV NOW has been known for crashes, unexplained blackouts, and poor customer service. Yet AT&T has been been working to respond to these issues by rolling out a long list of app updates in a effort to address the growing list of complaints.

Now it seems that the updates are working as subscribers said the recent premiere of the Walking Deal went smoothly but still could have been better.

Here are a few responses from our readers about the Walking Dead premiere on DIRECTV NOW:

“One buffer, about 10 seconds. Restored perfectly.”

“Go stuck on my laptop for a second, yet on my phone it was awesome.”

“One small hiccup here or there, but greatly improved.”

“Works really well for over two weeks on Amazon Fire box, Apple TV and iPhone …”

Yet others did report some buffering from time to time on the stream.

“Live TV is greatly improved. On demand is still pretty bad. I have zero problems with Netflix or amazon instant video, or HBO go. But dtvn on demand buffers, stutters and needs major work.”

So it seems AT&T has improved the streaming quality on their service. Well still not perfect it has come a long ways. Now hopefully AT&T will add some new support options like phone support or more chat agents to cut down on long wait times.

The main issue for DIRECTV NOW to address is just the lack of communication. Many of these fixes just slipped out and if you didn’t notice the update you may have never known there was an update. Hopefully DIRECTV NOW does a better job of communicating with their subscribers on what they are doing to address their concerns.

Overall DIRECTV NOW is noticeably improved over where it was even a month ago. Yet many of the communications issues with subscribers still have yet to be addressed.

Please follow us on Facebook and Twitter for more news, tips, and reviews.

Need cord cutting tech support? Join our new Cord Cutting Tech Support Facebook Group for help.

Disclaimer: To address the growing use of ad blockers we now use affiliate links to sites like http://Amazon.com, streaming services, and others. Affiliate links help sites like Cord Cutters News, LLC stay open. Affiliate links cost you nothing but help me support my family. We do not allow paid reviews on this site. As an Amazon Associate I earn from qualifying purchases.

Subscribe to Our Newsletter

* indicates required

Please select all the ways you would like to hear from :

You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our website.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices here.