Some Comcast customers are getting a speed boost as the cable giant continues to big network upgrade project.
The company confirmed that customers on Gigabit Extra and Gig x2 plans will see their upload speeds double to 200 Mbps from 100 Mbps. Some homes have already gotten the upgrades, but they’re slowing being rolled out now. The company noted that these upload speeds no longer require its xFI Complete home wifi upgrade package, but does require certain modems to work.
The upgrades are the early result of a massive project to upgrade its network with multi-gig speeds by pushing more fiber and new equipment into its infrastructure. It also highlights how broadband has become the central focus of the cable giant, especially with more consumers cutting the cord and opting for streaming services. Offering higher speeds is a way to keep subscribers loyal to Comcast, even if cable TV becomes less of a draw.
A Comcast spokesman said the upgrades are now rolling out in 60 markets. The larger project to upgrade the network to multi-gig speeds is expected to wrap up by the end of 2025.
The spokesman noted that customers will need to have one of the latest Xfinity gateways or a customer-owned device that is certified to work with the Comcast network. This Reddit thread shows the eligible devices, which include:
- Hitron Technologies CODA
- Hitron Technologies CODA56
- Netgear CM205v
The upgrades come as Comcast reported its third-quarter results, which saw the company losing 490,000 TV customers and 18,000 internet customers.