Comcast, AT&T Announce Service Expansions, Fee Waivers in Wake of Coronavirus Precautions




Streaming tv and remote

Streaming tv and remoteWith Coronavirus precautions keeping many of us at home instead of at work or school, Comcast announced it’s boosting and expanding its Internet Essentials program, which offers internet access to low-income families at a more affordable rate.

“We also know that for millions of low-income Americans who don’t have internet service at home, this uncertain time is going to be even more difficult to manage,” the company said in a press release. “As schools and businesses close and families are encouraged, or even mandated, to stay home, Internet connectivity becomes even more important.”

The key changes include 60 days of complimentary service to qualifying low-income households. Plans usually go for $9.95 per month. The other change comes in the form of a speed boost, with Comcast bumping download/upload speeds from 15/2 to 25/3. The speed increase is permanent and the company said existing customers will automatically be rolled over in the coming days.

New customers will receive a free self-install kit with a modem and WiFi route and the company points out the plan’s no-term contract and lack of a credit check or shipping fee.

Meanwhile, AT&T confirmed to Motherboard that it’s waiving internet data overage charges to help customers deal with the challenges of staying at home. Depending on the plan, some AT&T customers have data caps ranging from 150 GB to 1 TB.

Of course, the Coronvirus issue is a developing situation, and we’re sure more companies will continue to respond in a variety of ways. We’ll keep you updated as more changes are made.

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