Charter’s CEO Blames Password Sharing “Piracy” For Their Subscriber Losses




This week Charter reported a net loss of 104,000 traditional video subscribers in the third quarter 2017. Other companies have blamed hurricanes and other pressures, but Charter’s CEO is blaming password sharing.

“There’s a lot of pressure on the video business,” Charter’s CEO Thomas Rutledge said. “The biggest pressure is price. But the second biggest pressure is that many programmers are distributors, whether they know it or now. And because of password sharing and multiple-stream products … You have 35 million one-person households in the U.S. The multiscreen products sold to those households allow them to purchase one product and share it with multiple users,” said Rutledge.

He went on to say, “The lack of control over the content by content companies and authentication processes has reduced the demand for video because you don’t have to pay for it,” Rutledge said on the earnings call. “That’s going on in the college market.”

Now there is some truth here. Password sharing does hurt content companies, but other companies such as HBO do not see password sharing as a big problem as of 2015. “We look at it very carefully,” Plepler said in an interview with CNNMoney, but “right now password sharing is just simply not a big number.”

The question is has password sharing taken off at the same time that cord cutting has grown.

Source: Techdirt 

Please follow us on Facebook and Twitter for more news, tips, and reviews.

Need cord cutting tech support? Join our new Cord Cutting Tech Support Facebook Group for help.

Disclaimer: To address the growing use of ad blockers we now use affiliate links to sites like, streaming services, and others. Affiliate links help sites like Cord Cutters News, stay open. Affiliate links cost you nothing but help me support my family. We do not allow paid reviews on this site. As an Amazon Associate I earn from qualifying purchases.

Subscribe to Our Newsletter

* indicates required

Please select all the ways you would like to hear from :

You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our website.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices here.