AT&T Reportedly Used Questionable Tactics to Sell DIRECTV NOW





Worried couple reading a letter sitting on a couch in the living room at homeIn 2017 DIRECTV NOW saw explosive growth but now some AT&T employees are saying they were pushed to use “unethical tactics” to grow sales according to Hawaii News Now.

According to employees who were recently fired AT&T managers pushed sales staff at the store to create multiple accounts. When someone in a store would signup for DIRECTV NOW sometimes as many as 5 accounts would be created. The practice was to cancel them after the sale was made but one current AT&T employee says that you should bank statements.

“Check your statements, I have no doubt that there are still people that are being charged,” the current AT&T employee told the Hawaii News Now.

From the sounds of it AT&T has set goals for DIRECTV NOW sales for each AT&T store. (Something that is very common in sales. AT&T also uses call centers to push DIRECTV NOW subscriptions.) AT&T said in a statement that they started cracking down on such questionable practices late last year when they became aware of it. Yet the problem seems to be continuing as AT&T has just this once again cracked down on the practice.

In early 2018 AT&T sent representatives to Hawaii to investigate reports of improper tactics and according to multiple reports, AT&T fired several employees recently according to the Hawaii News Now.

How true all of this is hard to tell. Yet this is a great reminder of how important it is to monitor your bank account and make sure you are not being doubled billed for a service. If you are being doubled billed for any service immediately contact that company. This can happen to anyone as I once somehow ended up with three subscriptions to the same music streaming service.

Did you know we now have a FREE app for iOS, Android, and Amazon Fire? Click HERE to download our app.

Please follow us on Facebook and Twitter for more news, tips, and reviews. Need cord cutting tech support? Join our Cord Cutting Tech Support Facebook Group for help.

Disclaimer: To address the growing use of ad blockers we now use affiliate links to sites like, streaming services, and others. Affiliate links help sites like Cord Cutters News, stay open. Affiliate links cost you nothing but help me support my family. We do not allow paid reviews on this site. As an Amazon Associate I earn from qualifying purchases.

Subscribe to Our Newsletter

* indicates required

Please select all the ways you would like to hear from :

You can unsubscribe at any time by clicking the link in the footer of our emails. For information about our privacy practices, please visit our website.

We use Mailchimp as our marketing platform. By clicking below to subscribe, you acknowledge that your information will be transferred to Mailchimp for processing. Learn more about Mailchimp’s privacy practices here.