AT&T is a popular internet service provider that offers a variety of internet plans to new and existing customers in Alabama, Arkansas, California, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Louisiana, Michigan, Mississippi, Missouri, Nevada, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Texas, and Wisconsin. With more than one plan to choose from, depending on what you are looking for, AT&T may be the internet service provider for you.
If you want to know more about AT&T’s internet offerings, we’ll discuss services in this review.
What you need to know about AT&T
Choosing the right ISP is important when it comes to streaming, as your plan will impact how you are to watch content on services like Hulu + Live TV, Sling TV, and others. Customers have access to both DSL and Fiber internet, and can choose between 9 different plans and 3 bundle packages. Customers can choose between AT&T TV or DirectTV when opting for a bundle package. Note that a data cap of 1TB applies for most internet plans.
AT&T internet customers will be provided the necessary equipment to access the internet. This equipment can include a modem, wireless router, and cables, which will be provided to customers for a monthly fee of $10. An installation fee of $99 may also be charged to customers if a technician has to come to their home when service is started.
AT&T customers are entered in a contract or term agreement, which is typically 12 months. Customers who choose to switch to another provider before their contract or term agreement with AT&T has expired may be charged an early termination fee(ETF). Depending on the term agreement and how prematurely the contract or service agreement is terminated, the ETF can range from $15 to $180.
Additionally, within 21 days of AT&T service being terminated, customers must return the equipment or they will be charged an equipment non-return fee of $150. If equipment is returned 6 months after service has ended and the fee has already been paid, AT&T will issue a refund.
In addition to the many internet plans available, one thing customers may enjoy about service with AT&T is the mobile app that makes account management easy and accessible. There is also a current AT&T promotion that offers customers signing up for new plans of 25Mbps or higher a $100 Visa Rewards Gift Card.
AT&T plans and pricing
AT&T customers can choose between 9 different internet plans, plus 1 plan designed for residents of rural areas.
| Plan | New customer price | Internet type | Download speed range | Upload speed range | Number of devices | Best for: |
| Internet 1000 | $39.99/mo. | Fiber | 940Mpbs | 500 Mbps – 940 Mbps | Not specified | Connected homes, serious online gamers, and home office power users. |
| Internet 10 | $49.99/mo. | DSL | 10Mbps | 0.6 Mbps – 1 Mbps | Not specified | Video streaming, social networking, and downloading music. |
| Internet 18 | $49.99/mo. | DSL | 18Mbps | 0.768 Mbps – 1.5 Mbps | Not specified | Online gaming, sharing videos and photos, and HD video streaming. |
| Internet 25 | $49.99/mo. | DSL | 25Mbps | 1 Mbps – 5 Mbps | Not specified | Online gaming, sharing videos and photos, and video streaming on multiple devices. |
| Internet 50 | $49.99/mo. | DSL | 50Mbps | 6 Mbps – 10 Mbps | Not specified | Online gaming, sharing videos and photos, and video streaming on multiple devices. |
| Internet 100 | $49.99/mo. | Fiber | 100Mbps | 80 Mbps – 100 Mbps | Not specified | Online gaming, large file sharing, and streaming videos. |
| Internet Basic 768 | $49.99/mo. | DSL | 0.8Mbps | 0.128 Mbps – 0.384 Mbps | Not specified | Email and web surfing |
| Internet Basic 1.5 | $49.99/mo, | DSL | 1.5Mbps | 0.384 Mbps – 1 Mbps | Not specified | Downloading small files, social networking, and web surfing(light). |
| Internet Basic 5 | $49.99/mo | DSL | 5 Mbps | 0.6 Mbps – 1 Mbps | Not specified | Video streaming(light), downloading music, and social networking. |
| Fixed Wireless Internet | $49.99/mo. | N/A | 25Mbps | 1Mbp | Not specified | Rural households without access to traditional internet service. |
* Price valid only for the first 12 months of service. Customers will be billed $69.99/mo. after 12 months.
AT&T TV/DirectTV + internet bundles
Customers who wish to bundle their internet service with AT&T or DirectTV have 3 bundle options to choose from.
| Bundle plan | Monthly price | Number of channels | Cloud DVR storage | Extras |
| Entertainment Package + Internet | $89.98/mo. | 65+ | 500 hours | Includes 3 months of Starz, Showtime, and Epix |
| Choice Package + Internet | $94.98/mo | 90+ | 500 hours | Includes 3 months of Starz, Showtime, and Epix; 12 months of HBO Max |
| Xtra Package + Internet | $104.98/mo | 120+ | 500 | Includes 3 months of Starz, Showtime, and Epix; 12 months of HBO Max |
*Prices valid only for the first 12 months of service.
Choosing the right plan
When choosing the right plan, customers should consider a number of factors. Internet speed, fees, and cost may be at the top of the list when it comes to what influences a person’s decision. Consider how much you are willing to spend on your internet service, but you should also take your daily activities into account when answering this question.
For example, someone who is rarely home and uses the internet only to check their email wouldn’t want to select the Internet 25 package or the Xtra Package + Internet because they just don’t need the fast speed or the TV service.