Apple said a bug in iOS 17 could be the culprit causing the iPhone 15 Pro to overheat. Last week, customers who purchased the new device said the phone became too hot to hold with temperatures reaching up to 116 degrees Fahrenheit.
“We have identified a few conditions which can cause [the] iPhone to run warmer than expected. The device may feel warmer during the first few days after setting up or restoring the device because of increased background activity,” Apple told Forbes. “We have also found a bug in iOS 17 that is impacting some users and will be addressed in a software update. Another issue involves some recent updates to third-party apps that are causing them to overload the system. We’re working with these app developers on fixes that are in the process of rolling out.”
Apple’s support page says devices may get warm if you’re setting it up for the first time, restoring from a backup, charging wirelessly, using graphics- or processor-intensive apps or features, or streaming high-quality video.
The coming fix should solve the overheating issue, but Apple’s newest operating system isn’t off to a good start. Just days after iOS 17 launched, Apple released emergency security patches for iOS, iPadOS and WatchOS to squash several zero-day vulnerabilities. The back-to-back issues could deter buyers despite the high initial demand and the iPhone 15 Pro and Pro Max seeing lengthy backlogs.
Apple unveiled the iPhone 15 lineup at its Wanderlust product launch event earlier this month. The new phones no longer sport the notch. Instead, the “Dynamic Island,” first introduced with the iPhone 14 Pro, is now found at the top of the display for all of the phones. The iPhone 15 Pro Max, in particular, has a new 5X telephoto zoom on top of the camera upgrades that the other phones got.
The iPhone 15 devices also traded the Lightning port for a USB-C connection. Other users like Zelbo have reportedly noticed the heat issue while using a wired connection.
Apple wasn’t available for comment.