Amazon Announces a New AI-Powered Tool To Help Doctors & Replaces Scribes





Today Amazon announced a new AI-powered tool that will help doctors and replace the need for human scribes.

Amazon’s AWS services today announced AWS HealthScribe, a new generative AI-powered service that automatically creates clinical documentation for your doctor. Now doctors can automatically create robust transcripts, extract key details, and create summaries from doctor-patient discussions.

“Our healthcare customers and partners tell us they want to spend more time creating innovative clinical care and research solutions for their patients while spending less time building, maintaining, and operating foundational health data capabilities,” said Bratin Saha, vice president of Machine Learning and Artificial Intelligence Services at AWS. “That is why AWS has invested in building a portfolio of AI-powered, high-performance, and population-scale health applications so that clinicians can spend more time with the patients during the face-to-face or telehealth visits. Documentation is a particularly time-consuming effort for healthcare professionals, which is why we are excited to leverage the power of generative AI in AWS HealthScribe and reduce that burden. Today’s announcement builds on AWS’s commitment to the healthcare and life sciences industry and our responsible approach to technologies like generative AI to help reduce the burden of clinical documentation and improve the consultation experience.”

AWS HealthScribe is fully compliant with HIPAA to help protect privacy. Amazon said, “Data security and privacy are also built into the service–the service does not retain any customer data after processing the customer request and encrypts customer data in transit and at rest. Healthcare software providers have control over where they want to store transcriptions and preliminary clinical notes, maintaining ownership of their content. Additionally, the inputs and outputs generated through the service will not be used to train AWS HealthScribe.”

This system is built in partnership with 3M Health Information Systems, Babylon Health, and ScribeEMR amount other customers.

“Machine learning on AWS enables 3M HIS to transform clinician workflows and laborious processes to help healthcare organizations streamline clinical documentation and billing,” said Garri Garrison, president, 3M HIS. “3M HIS is collaborating with AWS to bring conversational and generative AI directly into clinical documentation workflows. AWS HealthScribe will be a core component of our clinician applications to help expedite, refine, and scale the delivery of 3M’s ambient clinical documentation and virtual assistant solutions.”

“ScribeEMR’s goal is to help increase practice efficiency, maximize revenue, and reduce clinician burnout in the healthcare industry,” said Daya Shankar, co-founder and general manager at ScribeEMR, Inc. “By harnessing the power of AWS HealthScribe, we can transform the process of healthcare documentation using generative AI. With AWS HealthScribe, our advanced processes can now capture and interpret patient visits more effectively and optimize EMR workflows, coding, and reimbursement processes.”

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