Study: More Viewers Are Embracing Ad-Supported Streaming If It’s Cheaper


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In a significant shift, TV viewers are becoming more accepting of advertisements, especially when it means lower subscription costs. According to a recent report in TV Technology, from a Hub Research study, titled “TV Advertising: Fact vs. Fiction,” the resistance to ads is waning as more ad-supported programming options become available.

The Rise of Ad-Supported Streaming

The streaming landscape has seen a dramatic transformation over the past few years. Initially, ad-free subscriptions were the norm, offering viewers an uninterrupted viewing experience. However, as production and distribution costs increased, streaming services like Netflix and Amazon Prime Video introduced ad-supported tiers to attract and retain subscribers. This strategy has proven successful, with Netflix reporting 70 million subscribers for its ad-supported plan just two years after its launch.

“Over the past three years, it’s clear most viewers prefer watching ads if they can save on TV subscriptions. More recently, we’re seeing that even the most ad-intolerant consumers are deciding the trade-off of watching ads for lower costs is worthwhile,” said Hub Research Senior Consultant Mark Loughney in a statement.

Viewer Preferences

The Hub Research survey reveals that two-thirds of viewers now prefer to watch TV with ads if it means lower subscription costs. This marks a significant change from the early days of streaming, where ad-free viewing was highly valued. The report highlights that even viewers who previously disliked ads are now more open to ad-supported content due to economic concerns and rising subscription prices.

Live TV Ad Tolerance and Effective Ad Strategies

Interestingly, the survey finds that viewers are more tolerant of ads during live TV compared to on-demand programming. Live TV, especially sports and news, often includes commercial breaks as part of the viewing experience. Younger viewers, in particular, find these ad breaks more acceptable, with many appreciating the opportunity to take a break during the programming.

According to the study, the recipe for grabbing viewers’ attention is clear: keep it short and sweet. Shorter ad breaks, bite-sized ad lengths, and even single ads per break are winning strategies. Viewers also respond well to a little incentive like offering rewards for watching ads which can make all the difference. However, not all ad strategies are created equal. Interactive ads and gamified content are less favored, as it seems most viewers prefer their ads quick, simple, and to the point, without the extra bells and whistles.

The Future of TV Advertising

As streaming services continue rolling out ad-supported plans, viewers are slowly adjusting to this new normal. The days of blanket intolerance for TV advertising are fading, opening the door for streaming platforms and advertisers to connect with a wider audience. But here’s the catch: success isn’t just about adding ads, it’s about adding the right ads.

With the rise of free ad-supported services like Pluto, Plex, and Tubi, which has over 250,000 titles, more and more streamers have transitioned to enjoy ad-supported content.

By crafting commercials that are engaging, relevant, and served up in shorter, less disruptive bursts, advertisers can transform a potential annoyance into a seamless part of the viewing experience. If an ad is well-placed, it has the power to entertain, inform, and maybe even make the viewer forget that it was trying to sell them something in the first place.

“There is plenty of good news here for streaming services and their advertisers. Most consumers think the amount of advertising is reasonable, especially in live viewing. As streamers add more live content, especially sports, advertisers will have greater opportunities to reach more viewers who are paying full attention to their messages,” Loughney stated.

Hub Research’s 2024 “TV Advertising: Fact vs. Fiction study is based on interviews with 3,000 US TV viewers (aged 14-74).

Credit: TV Technology

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