Comcast & Spectrum Hemorrhaged Over 659,000 TV Customers & 197,000 Internet Customers in the 3rd Quarter of 2024


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Comcast Cable Truck

The third quarter of 2024 dealt a significant blow to cable giants Comcast and Spectrum as they collectively hemorrhaged over 659,000 television subscribers and 197,000 internet customers. This dramatic exodus highlights the ongoing challenges faced by traditional cable providers as cord cutting accelerates and competition intensifies in the broadband market. The losses underscore the growing shift toward streaming services and alternative internet providers, forcing cable companies to re-evaluate their strategies to remain relevant.

Spectrum Highlights

Spectrum lost 294,000 TV customers and 110,000 internet customers in the third quarter of 2024.

Key Takeaways

  • Internet Subscriber Decline: Charter lost 110,000 internet customers in the third quarter, bringing its total to 30.3 million.
  • Mobile Growth: The company added 545,000 mobile lines, reaching a total of 9.4 million.
  • Revenue Increase: Third-quarter revenue reached $13.8 billion, a 1.6% year-over-year increase, driven by mobile and internet revenue growth.
  • Strong Financial Performance: Net income attributable to Charter shareholders totaled $1.3 billion, and adjusted EBITDA grew 3.6% to $5.6 billion.
  • Network Investments: Capital expenditures totaled $2.6 billion, including $1.1 billion for line extensions.
  • Share Repurchases: Charter repurchased 844,000 shares of its Class A common stock and Charter Holdings common units for $262 million.

Comcast Highlights

Comcast lost 365,000 TV customers and 87,000 internet customers during the third quarter. This continues a trend of cord cutting and increased competition in the broadband market.

Positive Financial Performance

Despite subscriber losses, Comcast demonstrated strong financial performance in other areas:

  • Adjusted EPS increased 3.3% to $1.12.
  • The company generated $3.4 billion in free cash flow.
  • Connectivity & Platforms adjusted EBITDA remained consistent with the prior year, and adjusted EBITDA margin increased.
  • Domestic broadband average revenue per customer increased 3.6%, driving broadband revenue growth of 2.7% to $6.5 billion.
  • Domestic wireless customer lines increased 20% year-over-year, with 319,000 net additions in the third quarter.

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