It seems the old trick of threatening to cancel cable to get a better deal is going away now that TWC is Spectrum. As Spectrum is getting ready to update TWC subscribers pricing to Spectrum pricing.
Recently Charter Communications Chief Executive Thomas Rutledge spoke at an investment summit about the rising costs of Spectrum for former Time Warner Cable subscribers.
“There were 90,000 separate offers and many of them were deeply discounted and they were piled on top of each other,” said during a recent investment summit.
Bottom line: Promotional pricing is for new customers only. Deals for existing customers are fading away. Calling customer service and threatening to depart for a competitor doesn’t carry sway with Charter as it did with Time Warner.
“It was a Turkish bazaar,” Rutledge said of Time Warner’s pricing policies. “You’d call in and bargain and you’d get a package.”
Further price adjustments for former Time Warner customers may be on the way. Rutledge said just 17 percent of the Time Warner legacy customer base is on Spectrum pricing. The remaining 83 percent may be in for surprise when they open their next Spectrum bill.
Some customers have reported recent price jumps as high as 44 percent.
What can you do to avoid the rate hikes?
If you are a Spectrum customer it may be time to consider switching. The good news is you have options. In many Spectrum areas you can switch to DSL and still get unlimited data at a decent speed. I live in a Spectrum area that has 100 Mbps down DSL as an option.
My suggestion is to look at switching to Toast.net as a way to get unlimited Internet without all the price hikes. Don’t live in an area that offers Toast.net? Centurylink still offers unlimited data in many areas.
Have you been affected by Spectrum’s price hikes? Leave us a comment and let us know how high it has pushed its prices.
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