A software error caused some Sling TV customers to see increased prices in their upcoming February bill. The company has confirmed the problem, and said it was working to fix it.
The Sling TV spokeswoman also noted that there are no price increases. Update: She added that because these were the February bills, no customers were overcharged.
On Monday, a post appeared on Reddit that included a screenshot of a Sling TV bill that called for a $20 price increase to their monthly bill. The statement said that the Orange and Blue plans would each rise by $10 to $30 for a total amount of $80. Bundling the Orange and Blue plans together normally cost $60 a month, and the error in the billing software inadvertently raised the total bill.
You can’t be blamed for thinking that another price hike. The last year saw price increases from virtually every cable company and streaming service, with many pointing to increasing programming costs. Sling TV last raised its prices at the end of 2022.
At least in this case, the price hike scare was a false alarm. But it’s worth checking your bill to see if you’ve been affected and to make sure you don’t overpay.