“This is another step to tame annoying, unwanted robocalls,” said Kevin Petersen, AT&T senior vice president, Postpaid Wireless Products. “In the coming year, we’ll continue to take more steps and put more pressure on the bad guys.”
There is what you need to know about AT&T’s efforts to stop robocalls:
- A call that shows “valid number” has been verified and can increase your trust level. But a call without the label may still be a legitimate call. More calls will be marked with “valid number” over time, as more network providers implement SHAKEN/STIR and link to each other.
- AT&T has rolled out AT&T Call Protect automatically to many Samsung Galaxy S10, Galaxy S10+ and LG V40 ThinQ users. Others are on the way soon.1 If you’re not seeing call validation on those devices when you accept their latest software update, you don’t have to wait. You can download the AT&T Call Protect app, or turn on the service from your account settings in myAT&T.
- AT&T Phone digital home phone users can opt-in to get AT&T Digital Phone Call Protect and call validation. Just go to your account settings on myAT&T and turn it on.
- Validation displays will be added to more mobile devices in the new year.
- Finally, a “valid number” display helps fight against bad guys, but it can never guarantee an individual caller is a good guy. Consumers should always use their best judgement when answering calls from strangers.
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