Static (Medium)

PlayStation Vue is Offering Credits After Weekend NFL Blackout


Authentic scrambled reception on a TV screenOver the weekend some PlayStation Vue subscribers found that their NFL games, especially on Fox, ended up being blacked out. The blackout left many subscribers wondering what was happening and if they would have access to NFL games this year on PlayStation Vue.

Sony has yet to release a statement but Fox yesterday issued a statement on the issue. Here is that statement from Fox 29 in Philidelphia that was forwarded to Cord Cutters News:

There was some confusion as to whether our game should have been blacked out on the Sony side. This was due to the pre-season games being blacked out. We have corrected the problem and all NFL games will not be blacked out going forward.

Here is the message some PlayStation Vue subscribers are finding today:

Make sure to check your PlayStation Vue app to see if you can get a credit for the blackout.

Cord Cutters News did reach out to Sony for comment and they declined to comment on what caused the blackout.

Please follow us on Facebook and Twitter for more news, tips, and reviews.

Need cord cutting tech support? Join our new Cord Cutting Tech Support Facebook Group for help.

  • Vegas Steve

    Sony must hate this site, they never answer you. I wouldn’t doubt they are that way with everyone though. Either way, keep buggin’ them Luke! 😉

    • Daniel Richards

      Sony never answers anyone, it’s next to impossible to get anyone with a clue on the phone over there and they don’t return emails. they basically have no PR department, I mean you look at the things they’ve done you wonder why people stick around, so happy I stopped giving them my money.

  • Justin Chapman

    How will the PSVue app tell used if we’re going to get a credit?

  • AИ₮$

    I just chatted with them…even showing them the twitter link. they said it was Fox’s fault and they’re not offering ANY credit

  • Soyntgo4it

    Yup just chatted with them myself also they are not giving credits.

    • Soyntgo4it

      Morgan: Hello, My name is Morgan, how may I assist you today?
      Me: Yes I was told I can contact you about the NFL black out and getting a credit?
      Morgan: I’d be more than happy to assist you with that. May I get your email, first and last name, and phone number to provide for your account please?
      Me: [email protected] Keith Eastman 6038091917
      Morgan: Thank you very much. I can let you know about the game you want to watch is blacked out.
      Morgan: I am sorry Keith, we are unable to compensate for blackouts as they are issued by the NFL and Network.
      Me: Even though I found that other are getting a credit?
      Me: https://twitter.com/Viscous_cree/status/907760397771403264/photo/1?ref_src=twsrc%5Etfw&ref_url=http%3A%2F%2Fcordcuttersnews.com%2Fplaystation-vue-offering-credits-weekend-nfl-blackout%2F
      Morgan: We would not be able to compensate for blackouts as they are issued by the network. We do have to follow the licensing when it does come to blackouts.
      Me: Okay so everyone on Twitter is lying about giving the credit?
      Morgan: The statement that you have given me is incorrect. We are not giving out any compensation.
      Me: Hmm okay so people on social media are lying okay.
      Morgan: I am sorry Keith, I am able to tell you if a certain game will be blacked out on your channels.
      Me: Okay fine, I will just be posting my chat on social media then, say you are not giving the credit other stated you are.
      Morgan: I do understand and I do want to apologize about the inconvenience. That would be your choice if you want to or not. We will not be offering credits for blackouts.

      • GersonT1000

        Maybe you should remove your email, name and account number from your post.

  • Justin Stiefel

    Yea this is bullshit. I didnt get the eagles game sunday and now no phillies either. Chatted with them sunday and was told they didnt know what was wrong. Chatted with them tonight again regarding the phillies and they basically said sorry, not sorry, you’re not getting local sports anymore. If they lost a sports network deal, we should be notified. this guessing and running in circles with chat techs is a waste of time.